Frequently Asked Questions
Everything you need to know about shopping with Just Strong.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your products covered by a warranty?
All Just Strong products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.
How do I make changes to an order I already placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement if you need to modify your shipping address or cancel your order.